Spicerhaart Beliefs

When you join Spicerhaart you become a valued part of the Spicerhaart family, which is the largest independent estate agent in the UK. We are passionate about developing our people and actively work towards a nurturing culture of continuous improvement to enable staff to reach their full potential. We operate in a high performance culture that prides itself on delivering excellent customer service inside and out. Our reputation depends on the service we provided to our internal and external customers.

What is on offer to you?

• Basic Salary £28,000 per year
• Complete on target earnings of £40,000 per year

Are you an experienced property professional with a strong background in Estate Agency, Lettings, or Property Management? Do you have the leadership skills to inspire a team, build lasting client relationships, and drive business growth?

We are looking for an Assistant Operations Lead to join our growing PX-GC team, supporting the Operations Manager while playing a key role in developing new business, managing client relationships, and leading the sales team to deliver exceptional results.

This is a fantastic opportunity for someone with mid or senior-level experience in the property sector who is ready to take on a highly visible role within a dynamic and fast-paced environment.

Main purpose of the role

As a senior member of the team, you will work closely with the Operations Manager to drive performance, develop new opportunities, and maintain strong relationships with clients and industry partners. You will also take responsibility for managing the office and team in the absence of the Operations Manager.

This is a hands-on leadership role where you will balance strategic thinking with day-to-day operational management and sales delivery.

Key Responsibilities

• Build and nurture long-term relationships with new and existing clients, working alongside the Operations Manager, Business Development Managers, and wider team.

• Lead, mentor and motivate the sales team, ensuring targets and service standards are consistently achieved.

• Support the Operations Manager in implementing strategies to improve team performance and operational efficiency.

• Identify and develop new business opportunities to drive continued growth.

• Represent the business at client meetings, presentations and industry events, always promoting the company professionally.

• Deliver against sales targets across property sales and associated services.

• Take responsibility for office leadership and operational management in the absence of the Operations Manager.

• Contribute to senior leadership discussions, recognising industry trends and identifying opportunities to expand existing accounts.

• Provide solutions to operational or client challenges, ensuring issues are addressed quickly and professionally.

Operational & Team Leadership

• Ensure all internal systems are maintained with accurate records, documentation and clear communication trails.

• Maintain high client service standards and service level agreements across the team.

• Liaise with external suppliers and industry professionals, including RICS valuers and contractors.

• Work collaboratively with the wider Part Exchange & Group Clients team to manage workloads and client expectations.

• Manage your own sales pipeline and workload while supporting the wider team.

• Support training and development across the team, sharing expertise and best practice.

• Attend and contribute to senior team meetings, presenting business results when required.

What We’re Looking For

• Experience within Estate Agency, Lettings, Property Sales or Property Management

• Proven leadership or management experience

• Strong track record of driving sales performance and business growth

• Excellent relationship building and client management skills

• Confident communicator with strong presentation and negotiation abilities

• Highly organised with strong attention to detail

• Ability to work in a fast-paced, target-driven environment

Why Join Us?

This is an opportunity to join a high-performing property team within a growing and innovative business, where your leadership, ideas and experience will make a real impact.

You’ll play a central role in shaping team performance, growing key client relationships and driving business success.

The Finer Details

We are currently conducting some interviews using video software. To be eligible to proceed in our recruitment process, you will need:

• Full UK Driving Licence
• Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006)
• We’ll need evidence of your right to work in the UK, in the form of:
  Passport/Birth Certificate

We will also need

• Proof of Address
• National Insurance
• Drivers Licence Check

Armed Forces Covenant:
Spicerhaart is a forces-friendly company offering many Estate Agency roles to those considering leaving the forces.  
If you are looking for an exciting career, where you feel part of something bigger, and where your excellent communication skills come into play every single day, then the world of property sales and lettings could be for you.
https://www.haart.co.uk/about-us/armed-forces-covenant/

Equal Opportunities: At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.

If you have a disability or special need that requires accommodation, please let our Talent Team know and we will be happy to assist to the best of our ability – regardless of how small or large your requirement may be.

To All Recruitment Agencies: Spicerhaart does not accept speculative agency CVs. Please do not forward CVs to the Talent Team, Spicerhaart employees or any other company location. Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise.

Privacy Policy: We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website: https://www.spicerhaart.co.uk/about-us/our-people/staff-privacy-policy/

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