What to expect as an After Sales Administer at Chelmsford
- Register client details
- Chase key stakeholders throughout the home buying process:
- Mortgage advisers or lenders
- Solicitors
- Your buyer
- The vendor (client selling the house)
- Surveyors
- Any other key parts to the process
- Gather required documents to complete the sale
- Identification
- Mortgage agreement
- Required insurance policies
- Manage the home buying process to ensure successful completion
What you need to bring to the table
Demonstrable track record of success and knowledge within an administrative role. Ideally, you have experience or knowledge about Estate Agency/Residential Lettings and the home buying process
A reputation for delivering outstanding customer service
Enthusiasm to learn and continuously develop your knowledge and skills to drive your career within the property industry
Passionate about haart, our values and processes
A hunger to earn. A drive to work hard and reap the rewards from your dedication
As a Sales Progressor,we would expect you to; be able to pick up client relationships, to manage multiple cases at one time and effectively communicate with and update your key stakeholders within the home buying process to ensure a smooth completion
What’s on offer to you
Basic annual salary is between £17,500 to £22,000 (Depending on experience)
- Move Manager Scheme - Quarterly bonuses for successfully converting a % of the pipeline:
80% - £250
90% - £500
100% - £750
Dedicated training and coaching to support your ongoing development
A chance to build on your career, providing you with opportunities to gain more experience and knowledge to help you progress to the next level
Are you good at?
Engaging with people from all walks of life. You’re able to hold conversations to establish their needs and wants. You communicate effectively through email, phone and face to face
Spinning a lot of plates, you’ve mastered multitasking and excel managing numerous responsibilities and tasks
Being a Team Player
Wanting to do an excellent job, not just for you but for the team and most importantly your customer
Believing in yourself and your abilities – and not being afraid to show it
The finer details
We are currently conducting some interviews using video software. To be eligible to proceed in our recruitment process, you will need:
- Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006)
- We’ll need evidence of your right to work in the UK, in the form of:
- Passport/Birth Certificate
We will also need
- Proof of Address
- National Insurance
Equal Opportunities: At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.
If you have a disability or special need that requires accommodation, please let our Talent Team know and we will be happy to assist to the best of our ability – regardless of how small or large your requirement may be.
To All Recruitment Agencies: Spicerhaart does not accept speculative agency CVs. Please do not forward CVs to the Talent Team, Spicerhaart employees or any other company location. Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise.
Privacy Policy: We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website: https://www.spicerhaart.co.uk/about-us/our-people/staff-privacy-policy/
Our Values
What you need to bring to the table as a Branch Administer at Chelmsford
Demonstrable track record of success and knowledge within an administrative role. Ideally, you have experience or knowledge about Estate Agency/Residential Lettings or the home buying process
A reputation for delivering outstanding customer service
Enthusiasm to learn and continuously develop your knowledge and skills within the property industry
Passionate about Haart, our values and processes
As an Administrator,we would expect you to; be able to pick up client relationships, ensure the smooth running of the branch, assisting and processing home sales and liaising with the relevant parties involved in the home buying process
What’s on offer to you
Basic annual salary ranging between £17,500 to £22,000, dependent on your experience
Dedicated training and coaching to support your ongoing development
A chance to build on your career, providing you with opportunities to gain more experience and knowledge to help you progress to the next level
Are you good at?
Engaging with people from all walks of life. You communicate effectively through email, phone and face to face
Managing social media channels and creating engaging content
Spinning a lot of plates, you’ve mastered multitasking and excel in managing numerous responsibilities and tasks
Being a #TeamPlayer
Believing in yourself and your abilities – and not being afraid to show it
The finer details
We are currently conducting all interviews using video software. To be eligible to proceed in our recruitment process, you will need:
- Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006)
- We’ll need evidence of your right to work in the UK, in the form of:
- Passport/Birth Certificate
We will also need
- Proof of Address
- National Insurance
Equal Opportunities: At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.
If you have a disability or special need that requires accommodation, please let our Talent Team know and we will be happy to assist to the best of our ability – regardless of how small or large your requirement may be.
To All Recruitment Agencies: Spicerhaart does not accept speculative agency CVs. Please do not forward CVs to the Talent Team, Spicerhaart employees or any other company location. Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise.
Privacy Policy: We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website: https://www.spicerhaart.co.uk/about-us/our-people/staff-privacy-policy/
An exciting opportunity to join haart Estate Agents in Milton Keynes is here, we are looking for a Lettings Negotiator to join the team!
Are you target driven & ambitious to take your career to next level! This is the opportunity to showcase your skills and expertise while enjoying uncapped commission and competitive on-target earnings exceeding £25,000 per year.
Join us today and become part of a successful team with haart Estate Agents.
Benefits of being a Lettings Negotiator with haart Estate Agents in Milton Keynes
- Complete on-target earnings exceeding £25,000 per year
- Basic Salary of £16,000 to £18,000 (Dependent on experience)
- Performance Related Bonus of £600 to £750 for your first 2 months of employment
- Uncapped commission scheme
- A Company Car
- Earn a nationally recognised qualification (including ARLA)
What you'll be doing as a Lettings Negotiator with haart Estate Agents in Milton Keynes
- Liaising with prospective tenants and arranging property viewings in line with their needs
- Negotiating offers and agreeing new tenancies
- Developing and maintaining strong relationships with Landlords and Tenants
- Marketing properties to tenants utilizing various marketing skills
- A focus on generating new and repeat business
- Canvassing the local area
- Door knocking and leaflet dropping
- Ensuring properties adhere to health and safety standards
Essential Skills of a Lettings Negotiator with haart Estate Agents in Milton Keynes
- Full UK Driving Licence for a manual vehicle
- Works well with others to create a team spirit and an enjoyable working environment.
- Strong customer service skills
- Ability to work under own initiative
- Basic IT skills
- Ideally, an understanding of current legislation related to Residential Lettings
The Finer Details
We are currently conducting some interviews using video software. To be eligible to proceed in our recruitment process, you will need:
- Full UK Driving Licence
- Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006)
- We’ll need evidence of your right to work in the UK, in the form of:
Passport/Birth Certificate
We will also need
- Proof of Address
- National Insurance
- Drivers Licence Check
Armed Forces Covenant:
Spicerhaart is a forces-friendly company offering many Estate Agency roles to those considering leaving the forces.
If you are looking for an exciting career, where you feel part of something bigger, and where your excellent communication skills come into play every single day, then the world of property sales and lettings could be for you.
https://www.haart.co.uk/about-us/armed-forces-covenant/
Equal Opportunities: At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.
If you have a disability or special need that requires accommodation, please let our Talent Team know and we will be happy to assist to the best of our ability – regardless of how small or large your requirement may be.
To All Recruitment Agencies: Spicerhaart does not accept speculative agency CVs. Please do not forward CVs to the Talent Team, Spicerhaart employees or any other company location. Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise.
Privacy Policy: We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website: https://www.spicerhaart.co.uk/about-us/our-people/staff-privacy-policy/
Join the U.K’s largest independent property services group as a Trainee Lettings Negotiator, where no two days are the same, and where you can deliver exceptional service to both landlords and tenants.
Benefits of being a Trainee Lettings Negotiator at haart Estate Agents
- Complete on-target earnings exceeding £25000 per year
- A Basic Salary of £16,000 to £18,000
- Performance Related Bonus of £600 to £750 for your first 2 months of employment
- Uncapped commission scheme
- Elite bonus scheme
- A Company Car
- Enrolment onto fully-funded training course that will earn a Level 3 Award in Property and Housing Management (including ARLA)
- Career progression opportunities
- Our new company-wide Elevate incentive program
- Employee Assistance Programme
A day in the life of a Trainee Lettings Negotiator at haart Estate Agents
- Liaising with prospective tenants and arranging property viewings in line with their needs
- Negotiating offers and agreeing new tenancies
- Developing and maintaining strong relationships with Landlords and Tenants
- Marketing properties to tenants utilizing various marketing skills
- A focus on generating new and repeat business
- Canvassing the local area
- Door knocking and leaflet dropping
- Ensuring properties adhere to health and safety standards
Essential Skills of a Trainee Lettings Negotiator
- Full UK Driving Licence for a manual vehicle
- Works well with others to create a team spirit and an enjoyable working environment.
- A reputation for delivering outstanding customer service
- Ability to work under own initiative
- Good telephone manner
- Strong IT skills (Basic Microsoft Packages)
- Attention to detail
- Ideally, an understanding of current legislation related to Residential Lettings
The Finer Details
We are currently conducting some interviews using video software. To be eligible to proceed in our recruitment process, you will need:
- Full UK Driving Licence
- Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006)
- We’ll need evidence of your right to work in the UK, in the form of:
Passport/Birth Certificate
We will also need
- Proof of Address
- National Insurance
- Drivers Licence Check
Armed Forces Covenant:
Spicerhaart is a forces-friendly company offering many Estate Agency roles to those considering leaving the forces.
If you are looking for an exciting career, where you feel part of something bigger, and where your excellent communication skills come into play every single day, then the world of property sales and lettings could be for you.
https://www.haart.co.uk/about-us/armed-forces-covenant/
Equal Opportunities: At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.
If you have a disability or special need that requires accommodation, please let our Talent Team know and we will be happy to assist to the best of our ability – regardless of how small or large your requirement may be.
To All Recruitment Agencies: Spicerhaart does not accept speculative agency CVs. Please do not forward CVs to the Talent Team, Spicerhaart employees or any other company location. Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise.
Privacy Policy: We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website: https://www.spicerhaart.co.uk/about-us/our-people/staff-privacy-policy/
Job Title Senior Accounts Payable / Expenses Clerk
Accountability Accounts Payable Manager
Location Colwyn House, Colchester
Salary Up to £24000 Basic salary, dependent on experience
Overall purpose of the job
To process the company’s expenses / invoices in line with company policy & legislative requirements and all other accounts payable related duties required by the manager.
Main Duties and Responsibilities
• Contributing to the smooth running of the company’s Accounts Payable and Expenses function
• Ensuring Expenses / invoices are correctly authorised in line with company policy
• Checking and coding employee expense claims / invoices
• Communicating with employees to enforce company policy
• Inputting invoices / Expenses on the system
• Understanding and resolving invoice discrepancies and supplier queries
• Using Excel spreadsheets for importing multi-site invoices
• Managing multiple mailboxes
• Supplier Statement reconciliation
• Filing, scanning and ad hoc duties as required
Key Skills and Experience
Essential
• Willingness to be flexible and assist the team when required
• Attention to detail
• Ability to interpret and apply company policy
• Ability to work with minimal supervision
• Genuine team player with can do attitude
• Ability to work quickly and accurately to meet deadlines
• Ability to manage, plan and prioritise workloads
• Confident, articulate and adept in obtaining / challenging information
• Good written and spoken communication skills
Desirable
• Working knowledge of Accounts Payable
The Finer Details
We are currently conducting some interviews using video software. To be eligible to proceed in our recruitment process, you will need:
- Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006)
- We’ll need evidence of your right to work in the UK, in the form of:
Passport/Birth Certificate
- We will also need
- Proof of Address
- National Insurance
- Drivers Licence Check
Equal Opportunities: At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.
If you have a disability or special need that requires accommodation, please let our Talent Team know and we will be happy to assist to the best of our ability – regardless of how small or large your requirement may be.
To All Recruitment Agencies: Spicerhaart does not accept speculative agency CVs. Please do not forward CVs to the Talent Team, Spicerhaart employees or any other company location. Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise.
Privacy Policy: We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website: https://www.spicerhaart.co.uk/about-us/our-people/staff-privacy-policy/
Join the U.K’s largest independent property services group as a Trainee Sales Negotiator, where no two days are the same, and where you can deliver exceptional service to your clients.
Benefits of being a Trainee Sales Negotiator at Rayleigh
- Complete on-target earnings exceeding £25000 per year
- Five months of supplementary payments to support you whilst you build your pipeline
- Uncapped commission scheme
- A Company Car
- Enrolment onto fully-funded training course that will earn a Level 2 Estate Agent Qualification
- Career progression opportunities
- Our new company-wide Elevate incentive program
- Employee Assistance Programme
A day in the life of a Sales Negotiator
- Liaising with prospective venders and buyers and arranging property viewings in line with their needs
- Negotiating offers and agreeing sales
- Developing and maintaining strong relationships with venders and buyers
- Marketing properties to buyers utilizing various marketing skills
- A focus on generating new and repeat business
- Canvassing the local area
- Door knocking and leaflet dropping
- Ensuring properties adhere to health and safety standards
Essential Skills of a Sales Negotiator
- Full UK Driving Licence for a manual vehicle
- Works well with others to create a team spirit and an enjoyable working environment.
- A reputation for delivering outstanding customer service
- Ability to work under own initiative
- Good telephone manner
- Strong IT skills (Basic Microsoft Packages)
- Attention to detail
The Finer Details
We are currently conducting some interviews using video software. To be eligible to proceed in our recruitment process, you will need:
- Full UK Driving Licence
- Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006)
- We’ll need evidence of your right to work in the UK, in the form of:
Passport/Birth Certificate
We will also need
- Proof of Address
- National Insurance
- Drivers Licence Check
Armed Forces Covenant:
Spicerhaart is a forces-friendly company offering many Estate Agency roles to those considering leaving the forces.
If you are looking for an exciting career, where you feel part of something bigger, and where your excellent communication skills come into play every single day, then the world of property sales and lettings could be for you.
https://www.haart.co.uk/about-us/armed-forces-covenant/
Equal Opportunities: At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.
If you have a disability or special need that requires accommodation, please let our Talent Team know and we will be happy to assist to the best of our ability – regardless of how small or large your requirement may be.
To All Recruitment Agencies: Spicerhaart does not accept speculative agency CVs. Please do not forward CVs to the Talent Team, Spicerhaart employees or any other company location. Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise.
Privacy Policy: We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website: https://www.spicerhaart.co.uk/about-us/our-people/staff-privacy-policy/
Introduction
Spicerhaart is the largest independently owned property services group in the UK. We work together with thousands of customers a year using multi award winning marketing and leading smart technology to help buy, sell, let or rent property. We understand that none of this would be possible without the drive, dedication and determination of our colleagues. When you join Spicerhaart you become part of the Spicerhaart family. Your career is important to us; we are passionate about training and developing you to realise your full potential and achieve success. We expect you to do all that you can to meet our expectations and achieve your personal goals. You will be motivated and committed to perform to the best of your ability and put the customer at the heart of everything you do.
Role title:
Regional People Partner
Location:
People Team / Home based with regular travel to branches within region, including visits to Head Office in Colchester
Hours:
37.5 hrs per week
Accountable to:
Group HR Director
Direct reports:
HR Advisor
Main purpose of the role:
Provide a professional and strategic consultancy and advisory service to the management and staff of Financial Services, Valunations, Land & New Homes, Estate Agents and Lettings, to build organisation and people capabilities.
Contribute to and support the delivery of the HR strategy in line with business objectives
Provide a professional, trusted, customer focussed service that delivers best practice and commercially focussed solutions that support the business
Work together with colleagues in the People Team when implementing new people approaches and
initiatives
Activities/Main Duties:
Key Responsibilities
- Being the source of people expertise when supporting and coaching managers and their teams on all aspects of managing people, ensuring managers take ownership for resolving people related matters
- Provide effective advice and support to all colleagues, promoting employee wellbeing and maximising employee engagement
- Liaising with L&D to conduct day-to-day performance management guidance to line managers (including, mentoring, career planning, coaching etc)
- Optimising organisational design to increase productivity and improve performance of each branch
- Providing relevant and timely advice to managers in all people related activity including performance management, attendance, disciplinary issues, grievances, and organisational change, in line with best practice and internal policies
- Management of employee relations casework across your region and in complex cases, or cases involving managers, attend investigations, disciplinary and grievance hearings to provide guidance and support to ensure an effective process is followed
- Support, advise and lead on change management projects across the region including restructures
- Use data, business metrics and evidence to inform and drive decision making and change across your region, review branches against the KPI league table to continually improve performance
- Support, monitor and coach managers to deliver accurate and appropriate data for payroll and people management processes
- Identify and support the development of future leaders through the creation of a regional succession plan
- Liaise with the Talent Management team through workforce planning to shape and implement effective recruitment and retention strategies and activities within your region to recruit talent in line with the overall resourcing and succession plan
- Equip managers with appropriate tools, knowledge, and policies to effectively manage their teams in line with best practice and legislative changes
- Work alongside managers and the L&D team to understand training needs and support with the design and delivery of training as required
- Support the People Operations team and People Director, lead on key business projects and initiatives, including organisation redesign, structure changes, benchmarking and system implementation
- Keep up to date with current, relevant legislation and best practices and share this knowledge amongst the wider team where appropriate
- Work collaboratively with other Regional People Partners to cover periods of absence, provide support and to ensure consistency of approach all divisions of the business
Key Partners
- Wider People Team including Chapter Directors, Regional Area Partners, Branch Managers and their teams
Role Specific Competencies:
Key Performance Indicators
Delivery of Regional People plan
Feedback/measures indicating strong partnerships built
Employee Retention/attrition
Absence levels
Accuracy of employee advice/information provided
Timely and effective resolution of issues
Knowledge Required
High level knowledge of employment legislation and best practice
Good generalist knowledge of all aspects of HR; notably organisational restructure, performance management, talent management, benchmarking, people processes
Good understanding of the people challenges inherent within the Estate Agency environment
Skills & Qualifications
Proven track record of working at HR Partner level, within multi-site
Ability to develop and maintain collaborative relationships with stakeholders, demonstrating professional
credibility
Ideally CIPD level 5 qualified and above
Strong IT skills (Word, Excel, Databases, PowerPoint, Outlook and HR systems)
Confident in analysing and interpreting data to support decision making and to drive change
Balanced and thoughtful in approach, exercising good judgement
Strong coaching and influencing skills
Excellent time management and organisational skills
Ability to communicate persuasively at all levels within the business, adapting style to different individuals
and situations, always seeking win/win solutions,
Excellent attention to detail and high levels of accuracy
Ability to build trust by dealing with issues with tact and sensitivity
Behaviours & Competencies
Demonstrates professionalism, integrity and trustworthiness to build personal credibility
Decisive, driven and results orientated with the ability to provide flexible and innovative solutions and manage risk appropriately
Questions and explores, understanding context before offering solutions, practices active listening
Highly motivated, ability to prioritise own workload and work within tight deadlines
Works well under pressure and is resilient and positive in relation to change
Operates with autonomy and delivers results without the need for follow up
Works collaboratively linking in all relevant stakeholders
Courage to challenge and question constructively, willing to hold managers accountable
Strong business focus and business acumen, understands the commercial reality
Provides effective and timely feedback to managers and colleagues to drive performance
Role models the behaviours and values of the business
Armed Forces Covenant:
Spicerhaart is a forces-friendly company offering many Estate Agency roles to those considering leaving the forces.
If you are looking for an exciting career, where you feel part of something bigger, and where your excellent communication skills come into play every single day, then the world of property sales and lettings could be for you.
https://www.haart.co.uk/about-us/armed-forces-covenant/
Introduction
Spicerhaart is the largest independently owned property services group in the UK. We work together with thousands of customers a year using multi award winning marketing and leading smart technology to help buy, sell, let or rent property. We understand that none of this would be possible without the drive, dedication and determination of our colleagues. When you join Spicerhaart you become part of the Spicerhaart family. Your career is important to us; we are passionate about training and developing you to realise your full potential and achieve success. We expect you to do all that you can to meet our expectations and achieve your personal goals. You will be motivated and committed to perform to the best of your ability and put the customer at the heart of everything you do.
Role title:
Regional People Partner
Location:
People Team / Home based with regular travel to branches within region, including visits to Head Office in Colchester
Hours:
37.5 hrs per week
Accountable to:
Group HR Director
Direct reports:
HR Advisor
Main purpose of the role:
Provide a professional and strategic consultancy and advisory service to the management and staff of Financial Services, Valunations, Land & New Homes, Estate Agents and Lettings, to build organisation and people capabilities.
Contribute to and support the delivery of the HR strategy in line with business objectives
Provide a professional, trusted, customer focussed service that delivers best practice and commercially focussed solutions that support the business
Work together with colleagues in the People Team when implementing new people approaches and
initiatives
Activities/Main Duties:
Key Responsibilities
- Being the source of people expertise when supporting and coaching managers and their teams on all aspects of managing people, ensuring managers take ownership for resolving people related matters
- Provide effective advice and support to all colleagues, promoting employee wellbeing and maximising employee engagement
- Liaising with L&D to conduct day-to-day performance management guidance to line managers (including, mentoring, career planning, coaching etc)
- Optimising organisational design to increase productivity and improve performance of each branch
- Providing relevant and timely advice to managers in all people related activity including performance management, attendance, disciplinary issues, grievances, and organisational change, in line with best practice and internal policies
- Management of employee relations casework across your region and in complex cases, or cases involving managers, attend investigations, disciplinary and grievance hearings to provide guidance and support to ensure an effective process is followed
- Support, advise and lead on change management projects across the region including restructures
- Use data, business metrics and evidence to inform and drive decision making and change across your region, review branches against the KPI league table to continually improve performance
- Support, monitor and coach managers to deliver accurate and appropriate data for payroll and people management processes
- Identify and support the development of future leaders through the creation of a regional succession plan
- Liaise with the Talent Management team through workforce planning to shape and implement effective recruitment and retention strategies and activities within your region to recruit talent in line with the overall resourcing and succession plan
- Equip managers with appropriate tools, knowledge, and policies to effectively manage their teams in line with best practice and legislative changes
- Work alongside managers and the L&D team to understand training needs and support with the design and delivery of training as required
- Support the People Operations team and People Director, lead on key business projects and initiatives, including organisation redesign, structure changes, benchmarking and system implementation
- Keep up to date with current, relevant legislation and best practices and share this knowledge amongst the wider team where appropriate
- Work collaboratively with other Regional People Partners to cover periods of absence, provide support and to ensure consistency of approach all divisions of the business
Key Partners
- Wider People Team including Chapter Directors, Regional Area Partners, Branch Managers and their teams
Role Specific Competencies:
Key Performance Indicators
Delivery of Regional People plan
Feedback/measures indicating strong partnerships built
Employee Retention/attrition
Absence levels
Accuracy of employee advice/information provided
Timely and effective resolution of issues
Knowledge Required
High level knowledge of employment legislation and best practice
Good generalist knowledge of all aspects of HR; notably organisational restructure, performance management, talent management, benchmarking, people processes
Good understanding of the people challenges inherent within the Estate Agency environment
Skills & Qualifications
Proven track record of working at HR Partner level, within multi-site
Ability to develop and maintain collaborative relationships with stakeholders, demonstrating professional
credibility
Ideally CIPD level 5 qualified and above
Strong IT skills (Word, Excel, Databases, PowerPoint, Outlook and HR systems)
Confident in analysing and interpreting data to support decision making and to drive change
Balanced and thoughtful in approach, exercising good judgement
Strong coaching and influencing skills
Excellent time management and organisational skills
Ability to communicate persuasively at all levels within the business, adapting style to different individuals
and situations, always seeking win/win solutions,
Excellent attention to detail and high levels of accuracy
Ability to build trust by dealing with issues with tact and sensitivity
Behaviours & Competencies
Demonstrates professionalism, integrity and trustworthiness to build personal credibility
Decisive, driven and results orientated with the ability to provide flexible and innovative solutions and manage risk appropriately
Questions and explores, understanding context before offering solutions, practices active listening
Highly motivated, ability to prioritise own workload and work within tight deadlines
Works well under pressure and is resilient and positive in relation to change
Operates with autonomy and delivers results without the need for follow up
Works collaboratively linking in all relevant stakeholders
Courage to challenge and question constructively, willing to hold managers accountable
Strong business focus and business acumen, understands the commercial reality
Provides effective and timely feedback to managers and colleagues to drive performance
Role models the behaviours and values of the business
Armed Forces Covenant:
Spicerhaart is a forces-friendly company offering many Estate Agency roles to those considering leaving the forces.
If you are looking for an exciting career, where you feel part of something bigger, and where your excellent communication skills come into play every single day, then the world of property sales and lettings could be for you.
https://www.haart.co.uk/about-us/armed-forces-covenant/
We have a brilliant Property Manager opportunity for a customer-obsessed person, based at our office in Ealing. You'll play a key role in delivering exceptional service to both landlords and tenants, and have a clear career pathway provided to you on your first day.
Benefits of being a Property Manager at haart Estate Agents in Ealing
- Basic salary range of £22000 to £31500 per year, dependent on experience
- Up to £5400 in capped commission (in addition to basic salary)
- A further £2725 uncapped commission target (in addition to basic salary)
- Minimum on-target earnings of £30125+ per year
- Company Car
- Full-time working hours: 08:30-18:00 (weekdays) and 09:00-17:00 (one in every four Saturday’s, with a day in lieu in exchange)
Your additional benefits for being a Property Manager at haart Estate Agents in Ealing
- Career progression opportunities
- Company smart phone, for completing role-related tasks
- Industry-leading training
- Earn a nationally recognised qualification (inc. ARLA)
- 24/7 Access to our Employee Assistance Programme, providing you support with your mental health, legal issues, and much more
- Eye care
- Up to £500 for each successful Employee Referral you make
- Company Pension Scheme
What you'll be doing as a Property Manager at haart Estate Agents in Ealing
- Booking and conducting property inspections
- Negotiating tenancy extensions and/or renewals
- Co-ordinating with contractors, to manage maintenance and/or repair issues at properties
- Deposit returns
- Resolving rental arrears
- Processing eviction requests
- Ensuring properties meet all regulatory health and safety standards
- Building and maintaining strong relationships with landlords and tenants
- Managing complaints
- Completing all check in and check out procedures, inc. full inventory reports
The skills and abilities you will need to be a Property Manager at haart Estate Agents in Ealing
- A Full UK Driving Licence for a manual vehicle
- Previous experience in a Property Manager role, or customer-facing and/or administrative roles if no prior property management history
- Outstanding customer service
- Good telephone manner
- IT skills
The Finer Details
To be eligible to proceed in our recruitment process, you will need:
- Full UK Driving Licence for a manual car
- Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006)
- We’ll need evidence of your right to work in the UK, in the form of:
Passport/Birth Certificate
We will also need
- Proof of Address
- National Insurance
- Drivers Licence Check
At some point(s) in your application process, you may be required to interview via video call.
Our Employee Assistance Programme offers up to six sessions of support and guidance, via telephone.
Company financial commitments to annual eye tests, and glasses, are subject to the terms stated in the company Eye Test Policy.
Employee referrals are subject to the terms stated in our Employee Referral Scheme.
Armed Forces Covenant:
Spicerhaart is a forces-friendly company offering many Estate Agency roles to those considering leaving the forces.
If you are looking for an exciting career, where you feel part of something bigger, and where your excellent communication skills come into play every single day, then the world of property sales and lettings could be for you.
Please visit: https://www.haart.co.uk/about-us/armed-forces-covenant/
Equal Opportunities: At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.
If you have a disability or special need that requires accommodation, please let our Talent Team know and we will be happy to assist to the best of our ability – regardless of how small or large your requirement may be.
To All Recruitment Agencies: Spicerhaart does not accept speculative agency CVs. Please do not forward CVs to the Talent Team, Spicerhaart employees or any other company location. Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise.
Privacy Policy: We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website: https://www.spicerhaart.co.uk/about-us/our-people/staff-privacy-policy/
As part of our in-house recruitment team, you will actively work to support the team, and candidates throughout their recruitment journey.
Benefits of being a Recruitment Administrator
- Up to £26,000 Complete on target earnings
- Up to £22,500 Basic Salary (Dependent on experience)
- Dedicated training and coaching to support your ongoing development
- A chance to build on your career and to gain more experience and knowledge within the role
- Exposure to a range of roles within the company
A day in the life of a Recruitment Administrator
- Communicate effectively with colleagues and candidates through email, phone, and face to face
- Provide coordination support to all members of the Talent Acquisition Team
- Archive recruitment documentation, whilst adhering to GDPR regulation
- Upload interview notes, CV’s, and other relevant content onto the team’s recruitment database
- Organise and send out written conditional offers to candidates whilst adhering to strict deadlines
- Taking incoming telephone calls and responding to email enquiries
- Manage ad-hoc correspondence and items of work during absences in the office
- Liaise closely with all members of the recruitment team to improve administration processes and procedures – as we believe there is always room to improve
What skills will you need as a Recruitment Administrator?
- Excellent organizational skills
- Strong attention to detail
- The ability to proofread, spell check and format to company standards
- Good time management
- Ability to work under own initiative and stay calm under pressure
- A willingness to learn and to be involved in team projects
- A team player, with experience in creating and maintaining relationships with your colleagues
- A reputation for delivering outstanding customer service
- Excellent telephone manner
- Demonstrate respect for equality of opportunity and diversity
- Strong IT skills (Basic Microsoft Packages)
The finer details:
We’ll need evidence of your right to work in the UK, in the form of:
- Passport/Birth Certificate
- Proof of Address
- National Insurance
Equal Opportunities: At Spicerhaart, variety makes our Company DNA come to life. We love people - and what's more - we love the differences that make each person who they are, and we support you and encourage those differences to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.
If you have a disability or special need that requires accommodation, please let our Talent Team know.
To all recruitment agencies: Spicerhaart does not accept speculative agency CVs. Please do not forward CVs to our Talent Team, Spicerhaart employees or any other company location. Spicerhaart is not responsible for any fees related to unsolicited CVs
Privacy Policy: We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website: https://www.spicerhaart.co.uk/about-us/our-people/staff-privacy-policy/
Exciting Opportunity for Experienced Managers! Lead the way as a Property Management Manager with the U.K's largest independent property services group. Based at our vibrant Ealing office, immerse yourself in a dynamic environment where each day brings new challenges. Drive your team to deliver unparalleled service to landlords and tenants, making every moment count in this rewarding role!
Benefits of being a Property Management Manager at haart Estate Agents in Ealing
- Basic salary range of £32500 to £43000 per year, dependent on experience
- Up to £7200 in capped commission (in addition to basic salary)
- A further £3725 uncapped commission target (in addition to basic salary)
- Minimum on-target earnings of £43425
- Company car, or a monthly Car Allowance*
- Fixed working hours (08:30-18:00 (Monday to Friday), 09:00-17:00 (one in every four Saturday’s, with either Tuesday, Wednesday or Thursday back as a day in lieu))
Your additional benefits whilst being a Property Management Manager at haart Estate Agents in Ealing
- Career progression opportunities
- 30 days holiday allowance per year*
- Company smart phone, for completing role-related tasks
- Industry-leading training
- Earn a nationally recognised qualification (inc. ARLA)
- 24/7 Access to our Employee Assistance Programme
- Eye care support
- Up to £500 for successful employee referrals
What you'll be doing as a Property Management Manager at haart Estate Agents in Ealing
- Managing a team of property managers, to oversee our managed portfolio in Ealing, Hayes, and Shepperton
- Leading daily meetings with the Property Management team
- Coaching the team to achieve CSI's
- Monitoring and assessing individual team member performance (Including but not limited to conducting one-to-one meetings)
- Ensuring the business is risk-averse and following the highest compliance standards for all regulatory bodies.
- Property inspections
- Negotiating tenancy extensions and/or renewals
- Co-ordinating with contractors, to manage maintenance and/or repair issues at properties
- Deposit returns
- Resolving rental arrears
- Processing eviction requests
- Ensuring all properties meet all regulatory health and safety standards
- Building and maintaining strong relationships with landlords and tenants
- Managing complaints
- Completing all check in and check out procedures, inc. full inventory reports
The skills and abilities you will need to be a Property Management Manager at haart Estate Agents in Ealing
- Full UK Driving Licence for a manual vehicle
- Minimum of 3 years’ experience as a Property Manager within residential lettings
- Creates and encourages a positive team spirit and enjoyable working environment
- Develop your team, to advance their careers
- Communicate effectively
- Create and maintain strong relationships with all clients
- Strong knowledge of current residential lettings legislation
The Finer Details
To be eligible to proceed in our recruitment process, you will need:
- Full UK Driving Licence for a manual car
- Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006)
- We’ll need evidence of your right to work in the UK, in the form of:
Passport/Birth Certificate
We will also need
- Proof of Address
- National Insurance
- Drivers Licence Check
At some point(s) in your application process, you may be required to interview via video call.
Our Employee Assistance Programme offers up to six sessions of support and guidance, via telephone.
Company financial commitments to annual eye tests, and glasses, are subject to the terms stated in the company Eye Test Policy.
Employee referrals are subject to the terms stated in our Employee Referral Scheme.
Car allowance is subject to your vehicle meeting certain company-set criteria (e.g. age of vehicle).
30 days of holiday allowance includes bank holidays.
Armed Forces Covenant:
Spicerhaart is a forces-friendly company offering many Estate Agency roles to those considering leaving the forces.
If you are looking for an exciting career, where you feel part of something bigger, and where your excellent communication skills come into play every single day, then the world of property sales and lettings could be for you.
Please visit: https://www.haart.co.uk/about-us/armed-forces-covenant/
Equal Opportunities: At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.
If you have a disability or special need that requires accommodation, please let our Talent Team know and we will be happy to assist to the best of our ability – regardless of how small or large your requirement may be.
To All Recruitment Agencies: Spicerhaart does not accept speculative agency CVs. Please do not forward CVs to the Talent Team, Spicerhaart employees or any other company location. Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise.
Privacy Policy: We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website: https://www.spicerhaart.co.uk/about-us/our-people/staff-privacy-policy
Embark on an exciting journey with the UK's leading independent property services group as a dynamic Property Manager in Swindon! This is rare opportunity to join the property management team in Swindon, whilst experiencing the thrill of diverse challenges every day, and playing a pivotal role in delivering outstanding service to landlords and tenants alike. Dive into a career where resilience is valued, and be part of an ever-evolving environment. Enjoy the prospect of continuous growth and development with full training at your fingertips. Elevate your career in the world of property management!
Benefits of being a Property Manager at haart Estate Agents in Swindon
- Basic salary range of £20000 to £27500 per year, dependent on experience
- Up to £5400 in capped commission (in addition to basic salary)
- A further £2725 uncapped commission target (in addition to basic salary)
- Minimum on-target earnings of £28125+ per year
- Company Car
- Full-time working hours: 08:30-18:00 (weekdays) and 09:00-17:00 (one in every four Saturday’s, with a day in lieu in exchange)
Your additional benefits for being a Property Manager at haart Estate Agents inSwindon
- Career progression opportunities
- Company smart phone, for completing role-related tasks
- Industry-leading training
- Earn a nationally recognised qualification (inc. ARLA)
- 24/7 Access to our Employee Assistance Programme, providing you support with your mental health, legal issues, and much more
- Eye care
- Up to £500 for each successful Employee Referral you make
- Company Pension Scheme
What you'll be doing as a Property Manager at haart Estate Agents inSwindon
- Booking and conducting property inspections
- Negotiating tenancy extensions and/or renewals
- Co-ordinating with contractors, to manage maintenance and/or repair issues at properties
- Deposit returns
- Resolving rental arrears
- Processing eviction requests
- Ensuring properties meet all regulatory health and safety standards
- Building and maintaining strong relationships with landlords and tenants
- Managing complaints
- Completing all check in and check out procedures, inc. full inventory reports
The skills and abilities you will need to be a Property Manager at haart Estate Agents inSwindon
- A Full UK Driving Licence for a manual vehicle
- Previous experience in a Property Manager role, or customer-facing and/or administrative roles if no prior property management history
- Outstanding customer service
- Good telephone manner
- IT skills
The Finer Details
To be eligible to proceed in our recruitment process, you will need:
- Full UK Driving Licence for a manual car
- Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006)
- We’ll need evidence of your right to work in the UK, in the form of:
Passport/Birth Certificate
We will also need
- Proof of Address
- National Insurance
- Drivers Licence Check
At some point(s) in your application process, you may be required to interview via video call.
Our Employee Assistance Programme offers up to six sessions of support and guidance, via telephone.
Company financial commitments to annual eye tests, and glasses, are subject to the terms stated in the company Eye Test Policy.
Employee referrals are subject to the terms stated in our Employee Referral Scheme.
Armed Forces Covenant:
Spicerhaart is a forces-friendly company offering many Estate Agency roles to those considering leaving the forces.
If you are looking for an exciting career, where you feel part of something bigger, and where your excellent communication skills come into play every single day, then the world of property sales and lettings could be for you.
Please visit: https://www.haart.co.uk/about-us/armed-forces-covenant/
Equal Opportunities: At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.
If you have a disability or special need that requires accommodation, please let our Talent Team know and we will be happy to assist to the best of our ability – regardless of how small or large your requirement may be.
To All Recruitment Agencies: Spicerhaart does not accept speculative agency CVs. Please do not forward CVs to the Talent Team, Spicerhaart employees or any other company location. Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise.
Privacy Policy: We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website: https://www.spicerhaart.co.uk/about-us/our-people/staff-privacy-policy/
Embark on an exciting journey with the UK's leading independent property services group as a dynamic Property Manager in Bristol! Experience the thrill of diverse challenges every day, playing a pivotal role in delivering outstanding service to landlords and tenants alike. Dive into a career where resilience is valued, and be part of an ever-evolving environment. Enjoy the prospect of continuous growth and development with full training at your fingertips. Elevate your career in the world of property management!
Benefits of being a Property Manager at haart Estate Agents in Bristol
- Basic salary range of £20000 to £27500 per year, dependent on experience
- Up to £5400 in capped commission (in addition to basic salary)
- A further £2725 uncapped commission target (in addition to basic salary)
- Minimum on-target earnings of £28125+ per year
- Company Car
- Full-time working hours: 08:30-18:00 (weekdays) and 09:00-17:00 (one in every four Saturday’s, with a day in lieu in exchange)
Your additional benefits for being a Property Manager at haart Estate Agents inBristol
- Career progression opportunities
- Company smart phone, for completing role-related tasks
- Industry-leading training
- Earn a nationally recognised qualification (inc. ARLA)
- 24/7 Access to our Employee Assistance Programme, providing you support with your mental health, legal issues, and much more
- Eye care
- Up to £500 for each successful Employee Referral you make
- Company Pension Scheme
What you'll be doing as a Property Manager at haart Estate Agents inBristol
- Booking and conducting property inspections
- Negotiating tenancy extensions and/or renewals
- Co-ordinating with contractors, to manage maintenance and/or repair issues at properties
- Deposit returns
- Resolving rental arrears
- Processing eviction requests
- Ensuring properties meet all regulatory health and safety standards
- Building and maintaining strong relationships with landlords and tenants
- Managing complaints
- Completing all check in and check out procedures, inc. full inventory reports
The skills and abilities you will need to be a Property Manager at haart Estate Agents inBristol
- A Full UK Driving Licence for a manual vehicle
- Previous experience in a Property Manager role, or customer-facing and/or administrative roles if no prior property management history
- Outstanding customer service
- Good telephone manner
- IT skills
The Finer Details
To be eligible to proceed in our recruitment process, you will need:
- Full UK Driving Licence for a manual car
- Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006)
- We’ll need evidence of your right to work in the UK, in the form of:
Passport/Birth Certificate
We will also need
- Proof of Address
- National Insurance
- Drivers Licence Check
At some point(s) in your application process, you may be required to interview via video call.
Our Employee Assistance Programme offers up to six sessions of support and guidance, via telephone.
Company financial commitments to annual eye tests, and glasses, are subject to the terms stated in the company Eye Test Policy.
Employee referrals are subject to the terms stated in our Employee Referral Scheme.
Armed Forces Covenant:
Spicerhaart is a forces-friendly company offering many Estate Agency roles to those considering leaving the forces.
If you are looking for an exciting career, where you feel part of something bigger, and where your excellent communication skills come into play every single day, then the world of property sales and lettings could be for you.
Please visit: https://www.haart.co.uk/about-us/armed-forces-covenant/
Equal Opportunities: At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.
If you have a disability or special need that requires accommodation, please let our Talent Team know and we will be happy to assist to the best of our ability – regardless of how small or large your requirement may be.
To All Recruitment Agencies: Spicerhaart does not accept speculative agency CVs. Please do not forward CVs to the Talent Team, Spicerhaart employees or any other company location. Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise.
Privacy Policy: We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website: https://www.spicerhaart.co.uk/about-us/our-people/staff-privacy-policy/
Are you looking for a challenging role where you can provide exceptional customer service and utilize your technical skills?
Join our dynamic and growing team as an IT Service Desk Analyst! We are seeking individuals who are passionate about providing top-notch support to our branch network users.
If you can work well under pressure, have strong communication & problem solving skills, APPLY now and become a valued member of the team!
Join us at Spicerhaart today!
Spicerhaart beliefs:
When you join Spicerhaart you become a valued part of the Spicerhaart family, which is the largest independent estate agent in the UK. We are passionate about developing our people and actively work towards a nurturing culture of continuous improvement to enable staff to reach their full potential. We operate in a high performance culture that prides itself on delivering excellent customer service inside and out. Our reputation depends on the service we provide to our internal and external customers.
Location: Group IT Services, Colwyn House, Colchester
Accountable to: IT Service Desk Manager
Salary £22,308
Activities / Main Duties:
- 1st line support answering up to 40+ technical supports calls daily, delivering pro-active support across the group.
- Investigating and troubleshooting both IT technical problems and Telecommunications faults.
- Logging of all calls within our SysAid ticket management software and using the system to provide accurate classification of incidents and requests.
- Recording solutions within our incident management system and maximising the effectiveness of the system and IT support function
- Management and Ownership of internally escalated support tickets within SysAid to 2nd line support, Infrastructure and external referrals.
- Working within given SLA’s maintaining a good quality of service across the group.
- Assisting staff using remote support software to diagnose and fix all IT related issues. Providing desktop support to all group services departments.
- Management of Active Directory user accounts
Role specific competencies:
- Good working knowledge of desktop/laptop/mobile / Telephony systems :
- Desktop/Laptop O/S: Windows 7 & 10, MAC OSX
- Mobile OS: Apple iOS, Android, Windows Mobile
- Telephony Systems – Cisco / Redbox / Tim
- All Microsoft Office 2010/2013/2016 applications.
- Desktop/desk phone / laptop hardware, printers and MFD troubleshooting and diagnostics.
- Preferable Windows 2008/2012 Active directory and group policy knowledge.
- Knowledge of IT Service Desk and call logging environment or IT NVQ, Comp-TIA, MCDST, SDA or equivalent qualifications would be an advantage.
- Effective Communication - Communicate relevant information effectively.
- Commerciality & Technicality - Demonstrate a good level of technical and professional skills in job-related areas.
- Bring out the best in people - Support coaching activities in order to improve performance and maximise.
- Team Worker - Contribute ideas and share information within and across work groups.
- Customer Focus - Respond promptly to customer requests for information and/or assistance, confirm/clarify understanding of customer requests/issues and seek for advice when appropriate.
- Innovates for Success - Helps implement new ideas and solutions and make suggestions voluntarily.
- Delivers Results - Demonstrate a clear focus on quality and speed of response.
- GDPR - Understanding of best practices and competence in line with current guidelines.
Core Behaviours:
- Embraces change
- Excellent customer service skills
- Flexible approach to working hours.
- Offers a 5 star service
In order to apply for this role you need to be legally entitled to live and work in the UK in accordance to the Immigration, Asylum and Nationality Act 2006. (Please Note: you will need to provide evidence of your right to work in the UK via proof of address, identity and NI prior to a formal offer of employment).
Your next step
We really want to hear from you, even if you aren't quite ready to apply and just want a quick chat - simply call our Talent Team on the number below. Applying is easy - have your CV ready and click on the "Apply Online" button on the top right-hand side of this page.
We aim to respond to all candidates, successful or not. You will hear back from a member of our Talent Acquisition Team within 10 working days
Call the Talent Acquisition Team on
02922 401485
(Monday-Friday 9am-5pm)
Equal Opportunities: At Spicerhaart, variety makes our Company DNA come to life. We love people - and what's more - we love the differences that make each person who they are and we support you and encourage those differences to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.
If you have a disability or special need that requires accommodation, please let our Talent Team know.
To all recruitment agencies: Spicerhaart does not accept speculative agency CVs. Please do not forward CVs to our Talent Team, Spicerhaart employees or any other company location. Spicerhaart is not responsible for any fees related to unsolicited CVs.
Join the U.K’s largest independent property services group as a Sales Negotiator, where no two days are the same, and where you can deliver exceptional service to your clients.
Benefits of being a Senior Sales Negotiator
- Complete on-target earnings exceeding £27,000 per year
- Five months of supplementary payments to support you whilst you build your pipeline
- Uncapped commission scheme
- A Company Car
- Enrolment onto fully-funded training course that will earn a Level 2 Estate Agent Qualification
- Career progression opportunities
- Our new company-wide Elevate incentive program
- Employee Assistance Programme
A day in the life of a Senior Sales Negotiator
- Liaising with prospective venders and buyers and arranging property viewings in line with their needs
- Negotiating offers and agreeing sales
- Developing and maintaining strong relationships with venders and buyers
- Marketing properties to buyers utilizing various marketing skills
- A focus on generating new and repeat business
- Canvassing the local area
- Door knocking and leaflet dropping
- Ensuring properties adhere to health and safety standards
Essential Skills of a Senior Sales Negotiator
- Full UK Driving Licence for a manual vehicle
- Works well with others to create a team spirit and an enjoyable working environment.
- A reputation for delivering outstanding customer service
- Ability to work under own initiative
- Good telephone manner
- Strong IT skills (Basic Microsoft Packages)
- Attention to detail
The Finer Details
We are currently conducting some interviews using video software. To be eligible to proceed in our recruitment process, you will need:
- Full UK Driving Licence
- Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006)
- We’ll need evidence of your right to work in the UK, in the form of:
Passport/Birth Certificate
We will also need
- Proof of Address
- National Insurance
- Drivers Licence Check
Armed Forces Covenant:
Spicerhaart is a forces-friendly company offering many Estate Agency roles to those considering leaving the forces.
If you are looking for an exciting career, where you feel part of something bigger, and where your excellent communication skills come into play every single day, then the world of property sales and lettings could be for you.
https://www.haart.co.uk/about-us/armed-forces-covenant/
Equal Opportunities: At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.
If you have a disability or special need that requires accommodation, please let our Talent Team know and we will be happy to assist to the best of our ability – regardless of how small or large your requirement may be.
To All Recruitment Agencies: Spicerhaart does not accept speculative agency CVs. Please do not forward CVs to the Talent Team, Spicerhaart employees or any other company location. Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise.
Privacy Policy: We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website: https://www.spicerhaart.co.uk/about-us/our-people/staff-privacy-policy/
Join the U.K’s largest independent property services group as a Sales Negotiator, where no two days are the same, and where you can deliver exceptional service to your clients.
Benefits of being a Sales Negotiator
- Complete on-target earnings exceeding £25000 per year
- Five months of supplementary payments to support you whilst you build your pipeline
- Uncapped commission scheme
- A Company Car
- Enrolment onto fully-funded training course that will earn a Level 2 Estate Agent Qualification
- Career progression opportunities
- Our new company-wide Elevate incentive program
- Employee Assistance Programme
A day in the life of a Sales Negotiator
- Liaising with prospective venders and buyers and arranging property viewings in line with their needs
- Negotiating offers and agreeing sales
- Developing and maintaining strong relationships with venders and buyers
- Marketing properties to buyers utilizing various marketing skills
- A focus on generating new and repeat business
- Canvassing the local area
- Door knocking and leaflet dropping
- Ensuring properties adhere to health and safety standards
Essential Skills of a Sales Negotiator
- Full UK Driving Licence for a manual vehicle
- Works well with others to create a team spirit and an enjoyable working environment.
- A reputation for delivering outstanding customer service
- Ability to work under own initiative
- Good telephone manner
- Strong IT skills (Basic Microsoft Packages)
- Attention to detail
The Finer Details
We are currently conducting some interviews using video software. To be eligible to proceed in our recruitment process, you will need:
- Full UK Driving Licence
- Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006)
- We’ll need evidence of your right to work in the UK, in the form of:
Passport/Birth Certificate
We will also need
- Proof of Address
- National Insurance
- Drivers Licence Check
Armed Forces Covenant:
Spicerhaart is a forces-friendly company offering many Estate Agency roles to those considering leaving the forces.
If you are looking for an exciting career, where you feel part of something bigger, and where your excellent communication skills come into play every single day, then the world of property sales and lettings could be for you.
https://www.haart.co.uk/about-us/armed-forces-covenant/
Equal Opportunities: At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.
If you have a disability or special need that requires accommodation, please let our Talent Team know and we will be happy to assist to the best of our ability – regardless of how small or large your requirement may be.
To All Recruitment Agencies: Spicerhaart does not accept speculative agency CVs. Please do not forward CVs to the Talent Team, Spicerhaart employees or any other company location. Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise.
Privacy Policy: We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website: https://www.spicerhaart.co.uk/about-us/our-people/staff-privacy-policy/
What to expect as a After Sales Administrator at Norwich
- Register client details
- Chase key stakeholders throughout the home buying process:
- Mortgage advisers or lenders
- Solicitors
- Your buyer
- The vendor (client selling the house)
- Surveyors
- Any other key parts to the process
- Gather required documents to complete the sale
- Identification
- Mortgage agreement
- Required insurance policies
- Manage the home buying process to ensure successful completion
What you need to bring to the table
Demonstrable track record of success and knowledge within an administrative role. Ideally, you have experience or knowledge about Estate Agency/Residential Lettings and the home buying process
A reputation for delivering outstanding customer service
Enthusiasm to learn and continuously develop your knowledge and skills to drive your career within the property industry
Passionate about haart, our values and processes
A hunger to earn. A drive to work hard and reap the rewards from your dedication
As a Sales Progressor,we would expect you to; be able to pick up client relationships, to manage multiple cases at one time and effectively communicate with and update your key stakeholders within the home buying process to ensure a smooth completion
What’s on offer to you
Basic annual salary is between £17,500 to £22,000 (Depending on experience)
- Move Manager Scheme - Quarterly bonuses for successfully converting a % of the pipeline:
80% - £250
90% - £500
100% - £750
Dedicated training and coaching to support your ongoing development
A chance to build on your career, providing you with opportunities to gain more experience and knowledge to help you progress to the next level
Are you good at?
Engaging with people from all walks of life. You’re able to hold conversations to establish their needs and wants. You communicate effectively through email, phone and face to face
Spinning a lot of plates, you’ve mastered multitasking and excel managing numerous responsibilities and tasks
Being a Team Player
Wanting to do an excellent job, not just for you but for the team and most importantly your customer
Believing in yourself and your abilities – and not being afraid to show it
The finer details
We are currently conducting some interviews using video software. To be eligible to proceed in our recruitment process, you will need:
- Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006)
- We’ll need evidence of your right to work in the UK, in the form of:
- Passport/Birth Certificate
We will also need
- Proof of Address
- National Insurance
Equal Opportunities: At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.
If you have a disability or special need that requires accommodation, please let our Talent Team know and we will be happy to assist to the best of our ability – regardless of how small or large your requirement may be.
To All Recruitment Agencies: Spicerhaart does not accept speculative agency CVs. Please do not forward CVs to the Talent Team, Spicerhaart employees or any other company location. Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise.
Privacy Policy: We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website: https://www.spicerhaart.co.uk/about-us/our-people/staff-privacy-policy/
Join the U.K’s largest independent property services group as a Trainee Sales Negotiator, where no two days are the same, and where you can deliver exceptional service to your clients.
Benefits of being a Trainee Sales Negotiator at Peterborough
- Complete on-target earnings exceeding £25000 per year
- Five months of supplementary payments to support you whilst you build your pipeline
- Uncapped commission scheme
- A Company Car
- Enrolment onto fully-funded training course that will earn a Level 2 Estate Agent Qualification
- Career progression opportunities
- Our new company-wide Elevate incentive program
- Employee Assistance Programme
A day in the life of a Sales Negotiator
- Liaising with prospective venders and buyers and arranging property viewings in line with their needs
- Negotiating offers and agreeing sales
- Developing and maintaining strong relationships with venders and buyers
- Marketing properties to buyers utilizing various marketing skills
- A focus on generating new and repeat business
- Canvassing the local area
- Door knocking and leaflet dropping
- Ensuring properties adhere to health and safety standards
Essential Skills of a Sales Negotiator
- Full UK Driving Licence for a manual vehicle
- Works well with others to create a team spirit and an enjoyable working environment.
- A reputation for delivering outstanding customer service
- Ability to work under own initiative
- Good telephone manner
- Strong IT skills (Basic Microsoft Packages)
- Attention to detail
The Finer Details
We are currently conducting some interviews using video software. To be eligible to proceed in our recruitment process, you will need:
- Full UK Driving Licence
- Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006)
- We’ll need evidence of your right to work in the UK, in the form of:
Passport/Birth Certificate
We will also need
- Proof of Address
- National Insurance
- Drivers Licence Check
Armed Forces Covenant:
Spicerhaart is a forces-friendly company offering many Estate Agency roles to those considering leaving the forces.
If you are looking for an exciting career, where you feel part of something bigger, and where your excellent communication skills come into play every single day, then the world of property sales and lettings could be for you.
https://www.haart.co.uk/about-us/armed-forces-covenant/
Equal Opportunities: At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.
If you have a disability or special need that requires accommodation, please let our Talent Team know and we will be happy to assist to the best of our ability – regardless of how small or large your requirement may be.
To All Recruitment Agencies: Spicerhaart does not accept speculative agency CVs. Please do not forward CVs to the Talent Team, Spicerhaart employees or any other company location. Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise.
Privacy Policy: We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website: https://www.spicerhaart.co.uk/about-us/our-people/staff-privacy-policy/
An exciting opportunity to join haart Estate Agents in Surrey is here, we are looking for a Sales Negotiator to join the team!
Are you target driven & ambitious to take your career to next level!
This is the opportunity to showcase your skills and expertise while enjoying uncapped commission and competitive on-target earnings exceeding £25,000 per year.
Join us today and become part of a successful team at Surrey with haart Estate Agents.
Benefits of being a Sales Negotiator with haart Estate Agents in Guildford
- Complete on-target earnings exceeding £25,000 per year
- Five months of supplementary payments to support you whilst you build your pipeline
- Uncapped commission & company car
- Enrolment onto fully-funded training course that will earn a Level 2 Estate Agent Qualification
A day in the life of a Sales Negotiator with Estate Agents in Guildford
- Liaising with prospective venders and buyers, arranging property viewings in line with their needs
- Negotiating offers and agreeing sales
- Developing and maintaining strong relationships with venders and buyers
- Marketing properties to buyers utilizing various marketing skills
- A focus on generating new and repeat business
- Ensuring properties adhere to health and safety standards
Essential Skills of a Sales Negotiator with haart Estate Agents in Guildford
- Full UK Driving Licence for a manual vehicle
- Works well with others to create a team spirit and an enjoyable working environment.
- Strong customer service skills
- Ability to work under own initiative
- Basic IT skills
The Finer Details
We are currently conducting some interviews using video software. To be eligible to proceed in our recruitment process, you will need:
- Full UK Driving Licence
- Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006)
- We’ll need evidence of your right to work in the UK, in the form of:
Passport/Birth Certificate
We will also need
- Proof of Address
- National Insurance
- Drivers Licence Check
Armed Forces Covenant:
Spicerhaart is a forces-friendly company offering many Estate Agency roles to those considering leaving the forces.
If you are looking for an exciting career, where you feel part of something bigger, and where your excellent communication skills come into play every single day, then the world of property sales and lettings could be for you.
https://www.haart.co.uk/about-us/armed-forces-covenant/
Equal Opportunities: At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.
If you have a disability or special need that requires accommodation, please let our Talent Team know and we will be happy to assist to the best of our ability – regardless of how small or large your requirement may be.
To All Recruitment Agencies: Spicerhaart does not accept speculative agency CVs. Please do not forward CVs to the Talent Team, Spicerhaart employees or any other company location. Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise.
Privacy Policy: We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website: https://www.spicerhaart.co.uk/about-us/our-people/staff-privacy-policy/
An exciting opportunity to join haart Estate Agents in Wolverhampton is here, we are looking for a Lettings Negotiator to join the team!
Are you target driven & ambitious to take your career to next level! This is the opportunity to showcase your skills and expertise while enjoying uncapped commission and competitive on-target earnings of £25,000 per year.
Join us today and become part of a successful team with haart Estate Agents
Benefits of being a Lettings Negotiator with haart Estate Agents in Wolverhampton
- Complete on-target earnings exceeding £25,000 per year
- Basic Salary of £16,000 to £18,000
- Performance Related Bonus of £600 to £750 for your first 2 months of employment
- Uncapped commission scheme
- A Company Car
- Enrolment onto fully-funded training course that will earn a Level 3 Award in Property and Housing Management (including ARLA)
A day in the life of a Lettings Negotiator with haart Estate Agents in Wolverhampton
- Liaising with prospective tenants and arranging property viewings in line with their needs
- Negotiating offers and agreeing new tenancies
- Developing and maintaining strong relationships with Landlords and Tenants
- Marketing properties to tenants utilizing various marketing skills
- A focus on generating new and repeat business
- Canvassing the local area
- Door knocking and leaflet dropping
- Ensuring properties adhere to health and safety standards
Essential Skills of a Lettings Negotiator with haart Estate Agents in Wolverhampton
- Full UK Driving Licence for a manual vehicle
- Works well with others to create a team spirit and an enjoyable working environment.
- Strong customer service skills
- Ability to work under own initiative
- Basic IT skills
- Ideally, an understanding of current legislation related to Residential Lettings
The Finer Details
We are currently conducting some interviews using video software. To be eligible to proceed in our recruitment process, you will need:
- Full UK Driving Licence
- Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006)
- We’ll need evidence of your right to work in the UK, in the form of:
Passport/Birth Certificate
We will also need
- Proof of Address
- National Insurance
- Drivers Licence Check
Armed Forces Covenant:
Spicerhaart is a forces-friendly company offering many Estate Agency roles to those considering leaving the forces.
If you are looking for an exciting career, where you feel part of something bigger, and where your excellent communication skills come into play every single day, then the world of property sales and lettings could be for you.
https://www.haart.co.uk/about-us/armed-forces-covenant/
Equal Opportunities: At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.
If you have a disability or special need that requires accommodation, please let our Talent Team know and we will be happy to assist to the best of our ability – regardless of how small or large your requirement may be.
To All Recruitment Agencies: Spicerhaart does not accept speculative agency CVs. Please do not forward CVs to the Talent Team, Spicerhaart employees or any other company location. Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise.
Privacy Policy: We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website: https://www.spicerhaart.co.uk/about-us/our-people/staff-privacy-policy/